Members

This section contains brief descriptions of our member organisations for the 2010 programme.

MemberDescription

Vertex

Vertex is the main sponsor of the Henley Centre for Customer Management and is a leading UK provider of outsourced business services and technology solutions with expertise in customer management.

The range of service solutions combine our skills in consulting, technology and outsourcing to stimulate and facilitate business change and flexibility.

Vertex work with UK and North American private, financial, utility and public sector clients, to deliver operational and customer service excellence.

Bausch & Lomb

Bausch & Lomb is the eye health company dedicated to perfecting vision and enhancing life®.

We offer the world’s most comprehensive portfolio of eye health products and we’re proud that ours is one of the oldest, best known and most respected healthcare brands in the world.

We began in 1853 in Rochester, New York, as a small optical shop that grew to become a multi-billion dollar corporation with nearly 14,000 employees worldwide, and with products available in more than 100 countries.

At Bausch & Lomb, our history of innovation continues today as we invent new materials, engineer new technologies, and create pioneering ways to help people see better.

Carphone Warehouse

The Carphone Warehouse is Europe's leading independent retailer of mobile phones and services, with over 2,400 stores in 9 countries.

Over the past 5 years, The Carphone Warehouse has built up a significant Telecoms business, which already contributes half of the Group's revenue and is set to be a major driver of future profitable growth.

Cisco Systems

Cisco enables people to make powerful connections-whether in business, education, philanthropy, or creativity. Cisco hardware, software, and service offerings are used to create the Internet solutions that make networks possible-providing easy access to information anywhere, at any time.

Cisco was founded in 1984 by a small group of computer scientists from Stanford University. Since the company's inception, Cisco engineers have been leaders in the development of Internet Protocol (IP)-based networking technologies.

Today, with more than 67,647 employees worldwide, this tradition of innovation continues with industry-leading products and solutions in the company's core development areas of routing and switching, as well as in advanced technologies such as Data Centre, Unified Communications, Virtualisation, TelePresence and Video.

Cognizant Technology Solutions

Cognizant is a leading provider of information technology, consulting and business process outsourcing services. With more than 35 global delivery centers and over 55,000 employees, we combine a unique onsite/offshore delivery model infused by a distinct culture of customer satisfaction.

A member of the NASDAQ-100 index and S&P 500 Index, Cognizant is a Forbes Global 2000 company and is ranked among the top information technology companies in BusinessWeek’s Info Tech 100, Hot Growth and Top 50 Performers listings.

Ecclesiastical Insurance Group

We are a UK owned, specialist insurance and investment management company, that combines a strong focus on commercial success with a social conscience.Ecclesiastical was founded in 1887 by clergymen, largely to protect churches from the consequences of fire. We are owned by a registered charity and are one of the UK’s top 10 corporate donors*. More recently we have entered a 3-year partnership with The Children’s Society and we will be supporting them through sponsorship, fund-raising and staff volunteering.

Today we don’t just insure churches: we provide insurance protection to charities, care homes, educational institutions (from nurseries to schools and universities), heritage properties, as well as the church. For individuals and families, we complement these services with home insurance, travel and weddings insurance, financial advice and investment services where we are known for our expertise in socially responsible investment.

For more information on our products and services visit our website at Ecclesiastical.com

Glaxo Smith Kline

We have a challenging and inspiring mission: to improve the quality of human life by enabling people to do more, feel better and live longer.

We are one of the few pharmaceutical companies researching both medicines and vaccines for the World Health Organization’s three priority diseases – HIV/AIDS, tuberculosis and malaria, and are very proud to have developed some of the leading global medicines in these fields.

Headquartered in the UK and with operations based in the US, we are one of the industry leaders, with an estimated seven per cent of the world's pharmaceutical market.

But being a leader brings responsibility. This means that we care about the impact that we have on the people and places touched by our mission to improve health around the world.

HSBC

We are the world's local bank.

Headquartered in London, HSBC is one of the largest banking and financial services organisations in the world. HSBC's international network comprises around 8,000 offices in 88 countries and territories in Europe, the Asia-Pacific region, the Americas, the Middle East and Africa.

With listings on the London, Hong Kong, New York, Paris and Bermuda stock exchanges, shares in HSBC Holdings plc are held by around 220,000 shareholders in 119 countries and territories. The shares are traded on the New York Stock Exchange in the form of American Depositary Receipts.

Through an international network linked by advanced technology, including a rapidly growing e-commerce capability, HSBC provides a comprehensive range of financial services: personal financial services; commercial banking; corporate, investment banking and markets; private banking; and other activities.

Kelly Services

Kelly founded the temporary staffing industry in 1946, and has maintained a leadership position through the years based on a valuable premise: we invest in people. Today that focus benefits our customers wherever they operate around the globe - in a growing number of specialized fields. And we’ll continue to meet the evolving challenges of workforce flexibility with staffing solutions tailored to your precise business needs, both locally and worldwide.

Kelly Services, Inc. is a world leader in human resources solutions headquartered in Troy, Michigan, offering temporary staffing services, outsourcing, vendor on-site and full-time placement.  Kelly operates in 37 countries and territories.  Kelly provides employment to more than 750,000 employees annually, with skills including office services, accounting, engineering, information technology, law, science, marketing, creative services, light industrial, education, and health care.  Revenue in 2007 was $5.7 billion.

Microsoft Corporation

Microsoft's mission is to enable people and businesses throughout the world realise their full potential. Through this we believe we can help the UK become a leader in the world's digital economy.

Microsoft has always demonstrated a clear vision and commitment to supporting the development of the UK economy. In 1982 Microsoft established its first international subsidiary in the UK and in 1997, Microsoft established its first research lab outside of the US in Cambridge. More recently, two leading UK computer gaming houses, Rare and Lionhead joined Microsoft Games Studios and the company’s growing UK ecosystem includes over 30,000 partners.

Microsoft is committed to help build universal access to technology for every person, organisation and business in the UK. To further this cause Microsoft has launched its ‘Unlimited Potential’ programme: based on a commitment to help promote technology literacy, supported by a significant long term investment of money and software.”

NCFE

NCFE is one of the UK's oldest awarding organisations (est. 1848) providing nationally recognised qualifications to over 1,300 further education colleges, private training providers, schools and other training organisations.  We're an educational charity with the purpose to 'promote and advance the education and training of young persons and adults'.  We offer over 300 accredited qualifications as well as accreditation services which allow our customers to design their own learning programmes.

Over the last 10 years, we've moved from being a small regional awarding organisation to the UK's 7th largest and our success has been based primarily on our service excellence model, which has delivered record income and profit, customer satisfaction and employee satisfaction and drives customer service as our principal differentiator.

NHSBT

NHSBT is a Special Health Authority in the NHS with responsibility for optimising the supply of blood, organs, plasma and tissues and raising the quality, effectiveness and efficiency of blood and transplant services.

NHSBT is responsible for:

  • encouraging people to donate organs, blood and tissues
  • optimising the safety and supply of blood, organs and tissues
  • helping to raise the quality, effectiveness and clinical outcomes of blood and transplant services
  • providing expert advice to other NHS organisations, the Department of Health and devolved administrations
  • providing advice and support to health services in other countries
  • commissioning and conducting research and development
  • implementing relevant EU statutory frameworks and guidance

Oracle

Oracle provides the world's most complete, open, and integrated business software and hardware systems, with more than 370,000 customers—including 100 of the Fortune 100—representing a variety of sizes and industries in more than 145 countries around the globe.

With the combination of Oracle and Sun, customers benefit from fully integrated systems—the entire stack, from applications to disk—that are faster, more reliable, and lower cost. 

After more than 30 years, Oracle remains the gold standard for database technology and applications in enterprises throughout the world: The company is the world's leading supplier of software for information management, and the world's second largest independent software company.